Text, SMS & RCS Messaging Terms
Last updated: July 12, 2026
1. Overview
These Text, SMS & RCS Messaging Terms (the "Messaging Terms") govern your use of text messaging to communicate with HarborLink Holdings LLC ("HarborLink Holdings LLC," "we," "our," or "us") through our messaging program (the "Program"). The Program includes messages sent by standard SMS/MMS text message and messages sent using Rich Communication Services ("RCS"). These Messaging Terms supplement, and are incorporated into, our Terms of Service and Privacy Policy. Capitalized terms not defined here have the meaning given in the Terms of Service.
By opting in to receive messages from us, you agree to these Messaging Terms. If you do not agree, do not opt in and do not provide your mobile number for messaging.
2. Program Name and Description
Program name: HarborLink Holdings LLC CRM Messaging.
Program description: When you opt in, we may send you text or RCS messages related to your account and your relationship with HarborLink Holdings LLC, which may include:
- Account, login, and security notifications, including one-time verification codes and sign-in links;
- Onboarding, identity verification, and document-signature reminders;
- Investor and account updates, such as offer, subscription, wire, distribution, tax-document, and portfolio notifications;
- Customer-care and support responses to messages you send us; and
- Occasional informational updates about HarborLink Holdings LLC, events, and investment opportunities where you have consented to receive them.
3. Consent and Opt-In
Your consent to receive messages is voluntary, and you are not required to consent to messaging as a condition of purchasing any property, product, or service. We send messages only to recipients who have opted in. Where required by law, promotional messages and transactional messages related to your account or the Services are sent only with your prior express written consent, provided separately from other consents and without any pre-checked boxes.
At the point of opt-in, we identify ourselves as the sender, describe the types of messages you will receive, and provide the message-frequency, rate, HELP, and STOP disclosures described below, along with a link to these Messaging Terms and to our Privacy Policy. When you opt in, you may receive a welcome message from us confirming your enrollment and including HELP and STOP instructions.
4. Message Frequency
Message frequency varies and depends on your account activity and the notifications you have enabled.
5. Message and Data Rates
Message and data rates may apply to any messages sent to you by us and sent to us by you, depending on your mobile carrier and plan. If you have questions about your text or data plan, contact your wireless provider.
6. How to Get Help (HELP)
For help with the Program at any time, reply HELP to any message you receive from us. You can also contact us directly at privacy@harborlink.com or by phone at (239) 994-8402.
7. How to Opt Out (STOP)
You may cancel messaging at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a one-time message confirming that you have been unsubscribed, after which you will no longer receive messages from us through the Program. You may re-subscribe at any time by opting in again through the Services or by contacting us.
You may be required to separately communicate your preferences to opt out of receiving messages through other channels or platforms. Opting out of messaging does not opt you out of legally required or other electronic communications described in our Terms of Service.
8. Carrier Liability
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is outside of our control.
9. Privacy and Your Opt-In Data
Your use of the Program is subject to our Privacy Policy, which explains how we collect, use, and protect personal information. We do not sell, rent, share, or otherwise disclose text messaging originator opt-in data or consent to any third parties for their own marketing purposes. We share your mobile number and message content only with vendors that help us operate the Program (such as our messaging provider) and only as needed to deliver the messages you have requested.
10. Your Responsibilities
You are responsible for keeping the mobile number and other contact information associated with your account current, and for notifying us promptly if you change or deactivate the mobile number you use with the Program. You agree not to hold us responsible for messages sent to a number that you failed to update. You are responsible for all charges imposed by your Internet or mobile service provider for sending or receiving messages, and for ensuring that no messages are blocked or delayed by any spam filter or otherwise.
11. Supported Carriers and Devices
The Program may not be available on all wireless carriers or devices, and RCS features depend on your device, operating system, and carrier support. We may add or remove supported carriers, devices, or features at any time without notice.
12. Changes to These Messaging Terms
We may revise these Messaging Terms from time to time. Changes are effective when posted unless otherwise stated. Your continued participation in the Program after revised Messaging Terms are posted means you agree to the updated Messaging Terms.
13. Contact Information
Questions about these Messaging Terms or the Program may be directed to:
HarborLink Holdings LLC
Email: privacy@harborlink.com
Phone: (239) 994-8402
Address: 5th Ave S, Naples, Florida 34102 USA
By opting in to the HarborLink Holdings LLC messaging Program, you acknowledge that you have read, understand, and agree to be bound by these Messaging Terms.
HarborLink Holdings LLC